F.A.Q.

What does it mean to be an NDWA member?

NDWA members pledge to uphold our shared values and pay dues to help power our work for justice and dignity. Members also get access to special benefits, receive news and updates, and take action together.

Who can be a member of NDWA?

All nannies, housecleaners and care workers for the elderly and people with disabilities can become NDWA members. If you are not a nanny, housecleaner or care worker, we invite you to become an NDWA supporter.

What does it cost to be a member of NDWA?

NDWA members pay dues of $5 per month. Membership dues entitle members to receive their NDWA Member Benefits Package. Members can also customize their membership by adding on optional benefits at an additional cost.

What are "NDWA Affiliates" and how do I join one?

NDWA has 63 affiliate organizations around the country. These affiliates are organizing and building the power of domestic workers, and they also provide services and support for domestic workers in cities across the country. They are all independent organizations that offer their own programming. Visit Connect With Others to see if there is an affiliate near you.

How do I sign up to be a member?

Signing up is easy! Use our secure, online form to join now. If you have questions about how to sign up, how to make a payment or how to create an email account, we are here to help. Email us at [email protected].

How do I pay membership dues?

You can choose to pay your dues every month at $5. To make your dues payments you must use this website by clicking here. You can use a credit card, debit card or prepaid card.

How do I access my Membership Account?

Visit the Membership Center to access your account. You can also watch this video that shows exactly how to get there from the NDWA website.

I’m an NDWA member and I have questions about my benefits.

Visit the Membership Center. To access your benefits, click on Manage Your Membership and fill in the email address you used to sign up. Then check your email inbox for a link to click to enter your membership account. Once you’re logged in, you will be able to read more about your benefits and how to access them, download your membership packet and more. If you still have questions, you can contact membership support or email us at [email protected].

When does my membership expire?

If you choose to pay your dues monthly ($5 per month) your monthly payments will continue to be charged to your account, as long as the card information you provided remains valid.

If the card information you provided is no longer valid, we will notify you and ask that you enter a new card. If you fail to do so your membership will be cancelled.

If you want to cancel your membership, you can contact membership support or email us at [email protected].

I need to update my contact or credit card details.

To update your information please contact membership support or email us at [email protected]. Never provide credit card information in an email! We will ask you to provide this information over the phone.

Do I need to complete a physical or provide any record of my medical history to enroll in life insurance?

No, all NDWA members are signed up to our group life insurance policy through Amalgamated Insurance. To enroll, you simply need to sign up for membership and provide information about your beneficiary.

Can I change the beneficiary of my life insurance?

Yes, you can change your life insurance beneficiary at any time. Visit the Membership Center, click on Manage Your Membership and fill in the email address you used to sign up. Then check your email inbox for a link to click to enter your membership account. Once you’re logged in, click on the benefits tab and scroll down to the life insurance section where you will be able to update your beneficiary information. If you still have questions, you can contact membership support or email us at [email protected].

Can I get a membership card?

We do not mail out membership cards, but you can download and print out the card that was sent to you in your welcome email when you signed up. If you need an additional copy, visit the Membership Center, click on Manage Your Membership and fill in the email address you used to sign up. Then check your email inbox for a link to click to enter your membership account. Once you’re logged in, you will be able to request that a new card be emailed to you.

I’m having trouble with the site.

If you’re having issues with the site or accessing your benefits, please refresh the page. If you’re still having problems, please send us a screenshot and email [email protected].